The Central Restaurant & Bar

Frequently Asked Questions:


  • What is your restaurant doing in response to COVID-19?

Due to COVID-19 we have closed the inside of our restaurant and are currently only offering Curbside Takeout.  We feel this is the best & safest way for us to serve our community while keeping our employees, guests & their families healthy and safe.  We've created a contactless ordering system so you can place your order online and pull up curbside to pick your order up.  We are requiring masks for pickup and encourage guests to pop their trunk for a safe, simple experience.  To order, click this link or download the Toast Takeout App.  We are always here to help so if you having issues or have questions, feel free to give us at call at 207-351-8363.  Most issues can be solved by refreshing your page or simply double checking to make sure you've entered all of the required information.


We have no date planned to reopen for inside dining but don't plan to do that until we deem it safe and it makes sense for our restaurant, due to our small size.  The heart of the Central is the cozy, community vibe and in this time we just can't provide that given the size of our restaurant and the social distancing aspect.


Staff is required to wear masks and have completed a COVID-19 readiness course provided by Hospitality Maine prior to our reopening.  Our previous high cleanliness and sanitation standards have set us up with a great basis for operation and we've added sanitation stations and hand washing reminders throughout the restaurant.


  • ​Can I use a gift card online?

​Yes, please click this link. for instructions.


  • Can I buy a gift card online?

​Yes, click this link to purchase a gift card.  You can send it directly to someone or to yourself via text or email.  Our gift cards don't expire and are good at both the Central Restaurant & Bar and our sister cafe, The Central Bean & Bakery.


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  • Online Ordering Troubleshooting
  • ​How do I know if my order went through?
    • The final step with placing an order is hitting the "submit" button. 
      •  If the button is blue, all the correct information is entered.  Hit the submit button and you should see a "order sent" message on the screen confirming pickup time, instructions, etc.  
      • If the button is gray, you are missing required information.  Scroll back up to the top of the screen and make sure you've entered everything correctly.  (If you don't have an account, you may need to select or unselect the box prompting you to save your info and create and account.  We do recommend creating an account and saving your information for ease of ordering in the future.)
    • ​Once submit is hit, in addition to the "order sent" message, you will also received a confirmation email.  If you are still unsure about your order, check your email.  If you don't have a confirmation email and didn't get an "order sent" message on your screen, we did not receive your order.


  • Can I place my order in advance? 
    • ​No, we are only taking ASAP orders, which means they are fulfilled as soon as possible.  


  • How do I know when my order will be ready?
    • The estimated time is on display at the top of the menu page.  Once you get to the checkout page it will update and still be visible on the top of the screen.  If there was any change in time you will see this update here.  If you have your browser open for a long period of time, be sure to refresh the page for the most updated times.  Our average time during the week usually ranges between 15-20 minutes and 25-30 minutes, on the weekend the time can go up to 100 minutes during peak times.  The busiest order time on the weekends is between 5-6pm, we recommend considering before 5pm or after 6:30pm.  We take orders up until 8pm.


  • You are open but your online ordering says it is currently unavailable? 
    • ​During peak times (usually on weekends between 5-6), we sometimes have to temporarily turn OFF the ordering to give our kitchen a chance to catch up.  We try to update our status in our social media so you can check there or we recommend checking back in about 15-20 minutes.  We try to turn the ordering back up as soon as possible.


  • Can I modify menu items?
    • All available modifications are available online.  If you have severe allergies and there is no allergy alert option or the item description doesn't include enough information feel free to call us.